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Privacy Policy

Last updated: August 2026

Zenvra AI Solutions respects the privacy of users of DentalFlow and is committed to handling personal information responsibly.

Information We May Collect

Depending on how DentalFlow is used, information may include:

  • Name
  • Phone number
  • Email address
  • Appointment information
  • Appointment date and time
  • Reason for appointment
  • Information voluntarily provided during interactions with DentalFlow
  • Account information for authorized clinic staff

How Information Is Used

Information may be used to:

  • Process appointment requests
  • Help clinics manage patient appointments
  • Maintain patient contact information
  • Provide and improve DentalFlow services
  • Support platform functionality
  • Protect the security and reliability of the service

Dental and Medical Information

DentalFlow may process information provided by patients in connection with appointment requests. DentalFlow is primarily an administrative and appointment-management platform.

The AI assistant is not intended to replace diagnosis, treatment, or professional advice from a qualified dentist or healthcare professional.

Data Storage

Information may be stored using secure third-party cloud infrastructure used to operate DentalFlow.

Reasonable technical and organizational measures are used to protect information against unauthorized access, loss, or misuse.

Third-Party Services

DentalFlow may rely on third-party technology providers for services such as:

  • Cloud hosting
  • Database infrastructure
  • Artificial intelligence processing
  • Workflow automation
  • Authentication

These providers may process information as necessary to provide their services.

Information Sharing

Zenvra AI Solutions does not intend to sell personal patient information.

Information may be shared when reasonably necessary to:

  • Deliver DentalFlow services
  • Support the dental clinic using the platform
  • Comply with applicable legal requirements
  • Protect users, the company, or the platform from misuse

Data Accuracy

Users should provide accurate information when submitting appointment requests.

Dental clinics remain responsible for reviewing and confirming appointment information where appropriate.

Security

Reasonable safeguards are used to protect information, but no internet-based system can guarantee absolute security.

Children's Information

DentalFlow is not specifically designed to independently collect information from children without appropriate involvement of a parent, guardian, or dental clinic where required.

Policy Updates

This Privacy Policy may be updated as DentalFlow develops or as legal, regulatory, or operational requirements change.

Contact

For privacy-related questions:

Zenvra AI Solutions

Email: zenvraaisolutions@gmail.com
Phone: +92 300 1485418
Location: B Block, Model Town, Lahore, Pakistan