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Terms & Conditions

Last updated: August 2026

These Terms & Conditions govern access to and use of DentalFlow, a product developed by Zenvra AI Solutions. By using DentalFlow, users agree to use the service responsibly and in accordance with these terms.

1. Purpose of DentalFlow

DentalFlow is designed to assist dental clinics with functions including:

  • Patient communication
  • Appointment requests
  • Scheduling
  • Appointment management
  • Patient administrative information
  • AI-assisted receptionist functions

2. Not Medical Advice

DentalFlow does not provide professional medical or dental diagnosis.

Information generated by the AI assistant should not be treated as a substitute for examination, diagnosis, treatment, or advice from a licensed dental or healthcare professional.

Patients experiencing an emergency should contact an appropriate healthcare provider or emergency service.

3. Appointment Requests

Appointments submitted through DentalFlow may be treated as appointment requests unless explicitly confirmed by the relevant dental clinic.

The dental clinic remains responsible for final appointment availability, confirmation, treatment decisions, and patient care.

4. User Responsibilities

Users agree to provide accurate information where reasonably possible.

Users must not:

  • Attempt unauthorized access
  • Abuse the platform
  • Interfere with its operation
  • Submit malicious content
  • Use the platform for unlawful purposes

5. Clinic Responsibilities

Dental clinics using DentalFlow remain responsible for:

  • Patient care
  • Medical and dental decisions
  • Appointment availability
  • Staff access
  • Accuracy of clinic-specific information
  • Compliance with laws and professional requirements applicable to their operations

6. Service Availability

Zenvra AI Solutions aims to provide reliable service but does not guarantee uninterrupted or error-free operation.

The service may occasionally be unavailable due to:

  • Maintenance
  • Technical failures
  • Third-party provider outages
  • Updates
  • Events outside reasonable control

7. Artificial Intelligence

DentalFlow uses artificial intelligence to assist with certain interactions.

AI-generated responses may occasionally contain inaccuracies or misunderstand user intent.

Important information should be reviewed by appropriate clinic personnel where necessary.

8. Intellectual Property

DentalFlow, the DentalFlow brand, software, user interface, content, and related materials are owned by or licensed to Zenvra AI Solutions unless otherwise stated.

Unauthorized copying, reproduction, redistribution, or commercial exploitation is prohibited.

9. Limitation of Liability

To the extent permitted by applicable law, Zenvra AI Solutions will not be responsible for indirect, incidental, or consequential losses resulting from use of or inability to use DentalFlow.

Dental clinics remain responsible for clinical decisions and treatment delivered to patients.

10. Changes to the Service

DentalFlow may be updated, modified, expanded, or discontinued in whole or in part as the product develops.

11. Changes to These Terms

These Terms may be revised periodically.

Continued use of DentalFlow following an update may constitute acceptance of the revised terms where permitted by applicable law.

12. Contact

Questions regarding these Terms may be directed to:

Zenvra AI Solutions

Email: zenvraaisolutions@gmail.com
Phone: +92 300 1485418
Location: B Block, Model Town, Lahore, Pakistan